The IW Chamber Business Awards 2023 took place on Friday 12th May, honouring the exceptional achievements and contributions of businesses on the Isle of Wight. Among the notable winners of the evening was WightFibre, the Island’s leading telecommunications provider.
Customer Service Award – Dedication from the team
WightFibre CEO, John Irvine, expressed his gratitude and appreciation for the recognition received for the company, as well as his pride in the hard work and dedication of the entire WightFibre team:
“It is always good to get external validation that we are doing what we say we do – delivering outstanding customer service ‘because we care”,'” remarked John Irvine, CEO of WightFibre. The Chamber’s Business Awards, being the Island’s premier awards ceremony, provide an excellent platform to showcase and celebrate the company’s commitment to customer satisfaction.”
He emphasised the importance of his team’s relentless efforts and acknowledged the unwavering loyalty of their customers, whose consistent high scores in customer satisfaction surveys have played a vital role in their success.
Employer of the Year Award – A proud employer
John, who has been heading-up WightFibre since 2012, shared his passion for making it one of the best places to work on the Island. He expressed:
“Our ‘because we care’ ethos extends to caring about our employees too.”
The recognition received for the “Best Employer” award holds particular significance for Irvine, as he believes that attracting and retaining the best talent allows the company to provide the outstanding service customers desire. By fostering a supportive and inclusive work environment, WightFibre ensures that their employees are motivated and equipped to deliver excellence.
Outstanding Contribution
A particular highlight of the evening was the presentation of the Outstanding Contribution Award to John Irvine, making it a hat-trick for WightFibre as a business. Upon receiving this prestigious accolade, Irvine expressed his surprise and gratitude. He acknowledged that WightFibre’s transformative Gigabit Island project will revolutionise digital connectivity on the Isle of Wight for decades to come. He also gave mention to the Isle of Wight Chamber of Commerce and its President, Jonathan Thornton, for their thoughtful consideration.
Reflecting on the awards night, John Irvine highlighted the continuous improvement of the IW Chamber’s annual event. The growing number and exceptional quality of entries make even being shortlisted a remarkable achievement in itself. The diversity of businesses represented at the awards underscores the Isle of Wight’s thriving business community, which extends far beyond the realm of tourism. Irvine commended the presence of captivating engineering and technology companies on the shortlist, illustrating the Island’s potential for varied opportunities.
The IW Chamber Business Awards 2023 provided a platform to celebrate the remarkable achievements and contributions of businesses on the Isle of Wight. WightFibre’s success, with their unwavering commitment to outstanding customer service and care for employees, was prominently recognised during the event. The prestigious Outstanding Contribution Award bestowed upon John Irvine affirmed the transformative impact of WightFibre’s Gigabit Island project. The evening served as a testament to the collective success and vibrant nature of the Island’s business community, highlighting the Isle of Wight as an exceptional place to do business across various industries.
To find out what other exceptional businesses were recognised on Friday, you can visit the IW Chamber website here.
Find out why WightFibre always excel with exceptional customer service and join today. See if we serve your post code here.
