There are currently no issues affecting our service.
Update from IWASP Scam Alerts
- Scammers have created a fake social media page called Isle of Wight Transport and have posted purporting to be Southern Vectis advertising that you can travel FREE for 3 months with a Smart Pass. This is a SCAM. Southern Vectis have confirmed that this is a scam and it has been happening all around the UK with local transport providers. If you engage with this a small payment will be taken from your account, this may be a test to check that it works and then a larger amount can be taken at a later date, or this will be a Phishing exercise, where your details will be taken now and used to purvey other scams in the future.
- This looks very genuine and would appeal to so many of us (which is the scammers intention!) if you see something like this then go to the companies website as it will be on there too if its genuine.
- You can report this to the social media site as a scam and hopefully they will take it down
- If you have been a victim of this crime then we recommend that you contact the bank to cancel the card and make them aware, you can also report to Action Fraud on 0300 123 2040 or by using Reporting fraud and cyber crime | Action Fraud
If you receive a call purporting to be your bank you should hang up, wait 10 minutes then contact your bank by calling 159 and then select the correct option for your bank – this is a secure way of verifying if it really was your bank contacting you
To report a scam text – forward the message to 7726
To report a scam email – forward the message to report@phishing.gov.uk
Scams can also be reported to Which – Which? – Scam Sharer
If you have lost money to a scam your first port of call should be to your Bank and Action Fraud.
Remember – STOP – THINK – CHALLENGE
Reporting a Scam
- For advice on scams call – Citizens Advice Consumer Helpline: 0808 250 5050
- To report a scam call – Action Fraud: 0300 123 2040
If you are concerned about somebody you care about or for more information on scams visit.
As of March 31st 2023, the number of reports received stand at more than 19,165,600 with the removal of more than 120,300 scams across 220,500 URLs.
We will analyse the content of the email you have sent to us and any websites it links to. If we discover activity that we believe to be malicious, we may:
- seek to block the address the email came from, so it can no longer send emails
- work with website hosting companies to remove links to malicious websites
- raise awareness of commonly reported suspicious emails and methods used with the help of our partners
Its good to know that when we do report these emails we are helping to prevent others becoming potential victims!
Stay Safe
Kind Regards,
WightFibre Customer Service Team
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