WightFibre business telephony services
Transform your business
What is Voiplicity?
Voiplicity is WightFibre’s IP phone system designed for business. Using the latest Voice over IP (VoIP) technology for crystal clear audio, and features to improve the way you work, no matter your business. The ultimate flexibility to work, whenever. At your desk or on the go with a choice of traditional handsets, computer softphone or mobile app options. All you need is the ability to get online, and away you go.
We have a range of options, from an entry level solution suited to smaller or micro businesses, which can adapt as your business grows. Fully scaleable right up to a multi-site office solution.
Why choose us?
We’re local
We’re proud to be the only local provider of broadband and phones.
We’re fast
You’ll get the fastest broadband on the Island, powered by state of the art technology. This means that you can work faster and harder, with less time twiddling your thumbs.
We’re good value
We’ll provide you with what your business needs – and make sure that you don’t waste money on features that you won’t use.
We’re flexible
You can upgrade your services as your business grows. Our systems are flexible enough to adapt, giving you a future-proof solution that will keep you up to date.
We take your security seriously
Nothing is left to chance. We have a Tier 3 data centre and a fully secure resilient network with multiple links to the mainland. In other words – we’ve got you covered!
We’re trusted
We get ‘excellent’ ratings on Trustpilot. And just compare us to the other providers…
Voiplicity Basic
Single Phone Service – Straightforward for when you only need a single phone:
Simple auto-attendant or greeting
Direct call forward
Office hours route plans and holiday operation times
Desktop softphone
Call Directory
Google/MS Outlook Contacts
integration with desktop phone
Voicemail
3 way conference call
(via handset)
Caller ID display
Outbound Caller ID presentation
control
Voiplicity Enhanced
Basic plus:
Call Park
Call Transfer (Blind/Attended) (Cold/warm)
Call groups
Pickup Groups
Music On Hold
DND
Multilevel auto-attendant
Follow Me
Individual Group Hunt
Busy Lamp Field showing line
status on handsets
Mobile app softphone
Dashboard
CDRs – Call Detail Records
Add-ons
These additions can be bolted on to any package:
Additional Users
Handsets
DECT Phones
Additional Phone Numbers
Conference Bridge (requires DDI)
Options: phone number per bridge, or single phone number and a PIN per bridge
Fax to email
Microsoft Teams Integration
Alternate Emergency Route plans